"I really enjoyed the training and already
can't wait to serve the customers
with the knowledge I have now."
"Being in customer service industry for a
long time time doesn't mean you know it all,
knowledge is power - well done VPAGES."
It was fun. :-)
"I really liked the presentation and think
that it was extremely efficient. I did a customer
service training course before and I
think you've covered more in your 6 hrs than they
did in the week I was there. Thanx."
"I was happy I got the training, even
phoned my boss to thank him. Yet going to buy him a
bunch of roses. Thanx so much, I'd love to
do this again."
"Did not realise internal customers were
so important. Just thought we all did a job.
Case studies very interesting in hearing
the different kind of solutions and understanding
of how each would handle a specific
"Even if one has done something for many
years, there is always something
or a lot one can learn. I did!"
"It is nice to go to workshops like these
even if you do know what to do for a company,
just to refresh your memory and give you a
few tips on how to improve on your customer care."
"It was a great experience and I would
like to learn more.
I would definitely see customers in a
different way, and will try to treat them politely."
"This was very useful. Everybody in a
company should attend. I think it was excellent."
"It was a great experience. Now I know
more about customer service."
"Really enjoyed it. Well-done!"
"Slides assembling and transition great
Video presentations extremely helpful and
"Found workshop very interesting and
"I will be able to apply everything I
learnt in my shop.
It was worthwhile and I feel better and
have a more positive attitude towards my customers."
"Excellent programme and a strong builder
for improving any business."
"Thank you for going the extra mile for
our small team and for spending your Saturday afternoon with us.
It was greatly appreciated and very
"Excellent time spent."
"It is wonderful to take time out and to
be taught more specifically about how the basic small things is
overlooked and also what a major difference they make in today's
Thank you so much. It's been a blast!"
"A well organised session that made me
aware of the finer bits of customer care.
A good "sharpening of skills."
"What I have learnt here today will also
help me in everyday life.
The training has given me a valuable tool
to be of better service to our clients."